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Effective Date: May 31, 2026 · Last Updated: May 31, 2026

Terms of Service

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between Good Software Co ("we", "us", "our") and you ("User", "you") concerning your access to and use of equipmentmaintenancelog.com and any related services offered by Equipment Maintenance Log (collectively, the "Service").

By accessing or using the Service, you confirm that you are at least 18 years of age, that you have read and understood these Terms, and that you agree to be legally bound by them. If you do not agree, you must immediately stop using the Service.

Definitions

  • "Service" — the website equipmentmaintenancelog.com and all related features, products, content, and services.
  • "User" / "You" — any individual or entity accessing or using the Service.
  • "Account" — a registered profile created by a User to access restricted features of the Service.
  • "Content" — all text, images, audio, video, data, software, and other material available on or through the Service.
  • "Transaction" — any purchase, subscription, or payment made through the Service.

User Accounts

To access certain features of the Service, you may be required to register for an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information to keep it accurate and complete
  • Keep your login credentials confidential and not share your password with any third party
  • Accept full responsibility for all activity that occurs under your account
  • Notify us immediately at support@equipmentmaintenancelog.com if you suspect any unauthorised use of your account or any security breach

Equipment Maintenance Log reserves the right to suspend or terminate your account at any time if we reasonably believe that account information is inaccurate, that the account has been used in violation of these Terms, or for any other reason at our sole discretion. Accounts are non-transferable and may not be sold, shared, or assigned to another party.

Payments and Pricing

Certain features of the Service require payment. By making a purchase, you agree to pay all applicable fees as described at the time of purchase. We use third-party payment processors to handle transactions. We do not store full payment card details on our servers.

Equipment Maintenance Log reserves the right to change prices at any time. Price changes will not affect orders already confirmed unless expressly stated. We reserve the right to refuse or cancel any order for any reason, including suspected fraud.

FTC Compliance: All pricing, charges, and billing practices comply with applicable FTC regulations including ROSCA requirements for clear disclosure of material terms before charging.

Subscriptions and Automatic Renewal

Some features of the Service are offered on a subscription basis. By subscribing, you agree to the following:

  • Automatic Renewal: Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You authorise us to charge your payment method on file for each renewal period at the then-current subscription price.
  • Renewal Notice: We will provide advance notice of any price changes affecting your subscription before the renewal date.
  • Cancellation: You may cancel at any time through your account settings or by contacting support@equipmentmaintenancelog.com. Cancellation takes effect at the end of the current billing period.
  • Trial Periods: Where a free trial is offered, you will not be charged during the trial. Unless you cancel before the trial ends, your subscription will automatically begin.

ROSCA Compliance: Negative option features (auto-renewal) are disclosed clearly in accordance with the FTC's Negative Option Rule. You will receive clear notice of subscription terms, price, and cancellation mechanism before any charge is made.

Refunds and Cancellation Policy

  • Digital products and downloads: All sales are final once the product has been accessed or downloaded, unless the product is defective or materially different from its description.
  • Subscription cancellations: Subscriptions cancelled mid-period are not eligible for a pro-rated refund unless required by applicable law.
  • Defective or misdescribed products: If you receive a product that is defective or materially different from its description, you are entitled to a full refund or replacement. Contact support@equipmentmaintenancelog.com within 30 days of purchase.
  • Chargebacks: Initiating a chargeback without first contacting us is a violation of these Terms. We reserve the right to suspend your account and pursue recovery of any chargeback amounts plus fees.

Australian Consumer Law: Nothing in this refund policy limits, restricts, or excludes the statutory guarantees and consumer rights provided under the Australian Consumer Law.

UK Consumer Rights Act 2015: This refund policy does not affect your statutory rights under the Consumer Rights Act 2015. UK consumers have the right to a full refund for digital content that does not conform to contract within the first 30 days.

Intellectual Property

All content on the Service that is not User Content — including text, graphics, logos, images, software, and the overall design — is owned by or licensed to Equipment Maintenance Log and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for its intended purpose. This licence does not include:

  • Copying, reproducing, or distributing any part of the Service for commercial purposes
  • Modifying, adapting, or creating derivative works based on the Service or its Content
  • Using any data mining, scraping, crawling, or similar automated means to extract data from the Service
  • Reverse-engineering, decompiling, or disassembling any software used in the Service
  • Removing or altering any proprietary notices, labels, or marks on the Service or its Content

Third-Party Links and Services

The Service may contain links to or integrations with third-party websites, services, or applications. These are provided for convenience only. Equipment Maintenance Log does not endorse, control, or take responsibility for the content, privacy practices, or terms of any third-party service.

Your use of any third-party service is governed by that service's own terms and conditions. Equipment Maintenance Log is not liable for any loss or damage arising from your use of or reliance on any third-party service.

Cookies and Tracking Technologies

Equipment Maintenance Log uses cookies, web beacons, and similar tracking technologies to operate and improve the Service. By using the Service, you consent to our use of cookies in accordance with our Privacy Policy.

GDPR / ePrivacy Directive: For users in the EU/EEA, non-essential cookies are only placed after explicit consent is obtained via our cookie consent banner.

Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you acknowledge that you have read and understood our Privacy Policy.

GDPR Notice: For users in the European Union, Equipment Maintenance Log acts as Data Controller for personal data collected through the Service. Data processing is carried out in accordance with Regulation (EU) 2016/679 (GDPR).

CCPA Notice: California residents have specific rights regarding their personal information under the California Consumer Privacy Act. These rights are described in our Privacy Policy.

Prohibited Uses

You agree not to use the Service for any of the following:

  • Violating any applicable law, regulation, or third-party rights, including intellectual property rights and privacy rights
  • Transmitting any content that is unlawful, defamatory, abusive, threatening, harassing, hateful, discriminatory, or obscene
  • Distributing malware, viruses, or any other malicious code designed to disrupt, damage, or gain unauthorised access to any system
  • Attempting to probe, scan, or test the vulnerability of the Service or to circumvent any security or authentication mechanisms
  • Using automated scripts, bots, crawlers, or scrapers to access, monitor, or extract data from the Service without our prior written consent
  • Impersonating any person or entity, including Equipment Maintenance Log staff
  • Collecting or harvesting personal information about other users without their consent
  • Engaging in any activity that interferes with or disrupts the Service or the servers and networks connected to it

Violation of these prohibitions may result in immediate suspension or termination of your access to the Service, referral to law enforcement, and/or legal action.

Termination and Suspension

Equipment Maintenance Log reserves the right to suspend, restrict, or terminate your access to the Service at any time, with or without notice, for any of the following reasons:

  • Breach of these Terms or any other applicable policy
  • Actions that we reasonably believe may harm Equipment Maintenance Log, other users, or third parties
  • Legal or regulatory requirements
  • Technical or security reasons
  • Non-payment of any fees due
  • Extended periods of account inactivity

You may terminate your account at any time by contacting support@equipmentmaintenancelog.com or using the account deletion feature in your settings. Upon termination, your right to use the Service immediately ceases. Termination does not entitle you to a refund of any fees paid, except where required under our Refund Policy or applicable law.

Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EQUIPMENT MAINTENANCE LOG EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties that the Service will be uninterrupted, error-free, or free of viruses or other harmful components
  • Warranties regarding the accuracy, completeness, reliability, or timeliness of any content or information on the Service

Australian Consumer Law: Nothing in this warranty disclaimer excludes, restricts, or modifies any guarantee, right, or remedy conferred on consumers under the Australian Consumer Law that cannot be excluded, restricted, or modified by agreement.

UK Consumer Rights Act 2015: Nothing in these Terms affects your statutory rights as a consumer under UK law, which cannot be contractually excluded or limited.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EQUIPMENT MAINTENANCE LOG, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

In no event shall our total liability to you for all claims arising out of or related to the Service exceed the amount you paid to Equipment Maintenance Log in the twelve months preceding the claim.

Australian Consumer Law / UK Law: Nothing in these Terms shall limit or exclude any liability that cannot be excluded by law, including liability for death or personal injury caused by negligence, or fraud.

Indemnification

You agree to defend, indemnify, and hold harmless Equipment Maintenance Log, its parent company Good Software Co, its affiliates, and their respective officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your use of or access to the Service in violation of these Terms
  • Your violation of any applicable law, regulation, or third-party right
  • Any misrepresentation made by you in connection with your use of the Service

Dispute Resolution

Informal Resolution: Before initiating any formal dispute, you agree to first contact Equipment Maintenance Log at support@equipmentmaintenancelog.com with a written description of the dispute. We will attempt to resolve the dispute informally within 30 days.

Governing Law: These Terms shall be governed by and construed in accordance with the laws of Australia. Any disputes shall be submitted to the exclusive jurisdiction of the courts of Australia.

General Provisions

  • Entire Agreement: These Terms, together with our Privacy Policy and any other policies expressly incorporated herein, constitute the entire agreement between you and Equipment Maintenance Log regarding your use of the Service.
  • Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited to the minimum extent necessary, and the remaining provisions shall continue in full force.
  • Waiver: Our failure to enforce any right or provision of these Terms shall not be construed as a waiver of that right or provision.
  • Assignment: You may not assign or transfer any rights or obligations under these Terms without our prior written consent. Equipment Maintenance Log may freely assign these Terms without restriction.
  • Force Majeure: Equipment Maintenance Log shall not be liable for any delay or failure to perform due to circumstances beyond its reasonable control, including acts of God, natural disasters, war, or failures of third-party infrastructure.
  • No Partnership: Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between you and Equipment Maintenance Log.

Changes to These Terms

We may revise these Terms from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or via a prominent notice on the Service. Your continued use of the Service after any changes take effect constitutes your acceptance of the new Terms.

Contact Us

For questions, concerns, or requests regarding these Terms, please contact us:

Websiteequipmentmaintenancelog.com
Emailsupport@equipmentmaintenancelog.com
Legal EntityGood Software Co

We aim to respond to all enquiries within 5 business days.

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